Cancellation And Refund

All refunds will be made only in Indian rupees as per Indian laws. The refund policy is as follows –
Before arrival
a) If you cancel your booking more than 90 days in advance, 20% of the booking fee plus applicable bank transfer charges will be forfeited.
b) If you cancel your booking between 30-89 days in advance, 50% of the booking fee plus applicable bank transfer charges will be forfeited.
c) If you cancel your booking less than 30 days in advance, 100% of the booking fee will be forfeited.

However in any of the above situations, we may consider requests to hold this advance amount against treatment program from another date onwards; or to use this advance amount towards the treatment of a relative/friend.

After arrival

a) If you shorten your stay against the advice of the Saranya Ayurveda medical team, then no refund will be made.
b) If your stay is shortened based on the advice of the Saranya Ayurveda medical team, then the appropriate refund will be made.

** It can take up-to 45 days from the date of initiation or the process of refund, to get the money back to you.